Description
MSI Titan 18 HX AI A2XW – Intel® Core™ Ultra 9 · NVIDIA® GeForce RTX™ 5090
The MSI Titan 18 HX AI A2XW redefines what a gaming laptop can be—a true desktop replacement engineered for professionals, gamers, and creators who demand absolute peak performance. Every component is designed to deliver uncompromising power, stability, and premium craftsmanship.
Powered by the elite Intel® Core™ Ultra 9 285HX processor and the flagship NVIDIA® GeForce RTX™ 5090 Laptop GPU with 24GB GDDR7 VRAM, the Titan 18 HX delivers unmatched computing power, ultra-realistic graphics, and flawless AI acceleration. Its breathtaking 18" UHD+ Mini-LED display provides cinema-grade visuals, while the advanced Cooler Boost Titan thermal system ensures rock-solid performance under maximum load.
Performance Highlights
- Elite Intel® Core™ Ultra 9 285HX processor (24C / 32T)
- NVIDIA® GeForce RTX™ 5090 Laptop GPU with 24GB GDDR7
- Stunning 18" UHD+ Mini-LED display with HDR1000
- Massive 96GB DDR5 memory and 6TB PCIe Gen5 storage support
Full Specifications
| Operating System | Windows 11 Pro |
| Processor | Intel® Core™ Ultra 9 285HX 24 Cores / 32 Threads Up to 5.8 GHz Turbo |
| Graphics | NVIDIA® GeForce RTX™ 5090 Laptop GPU 24 GB GDDR7 VRAM |
| Display | 18" UHD+ Mini-LED (3840 × 2400) 120 Hz refresh rate HDR1000 100% DCI-P3 |
| Memory | 96 GB DDR5 5600 MHz (2 × SO-DIMM) |
| Storage | 6 TB PCIe Gen5 NVMe SSD 3 × M.2 slots |
| Cooling System | Cooler Boost Titan Vapor chamber + quad-fan design |
| Keyboard | Cherry MX ultra-low-profile mechanical keyboard Per-key RGB |
| Audio | Dynaudio 6-speaker system (2 woofers + 4 tweeters) Hi-Res Audio certified |
| Ports |
2 × Thunderbolt™ 5 (Type-C with PD & DisplayPort) 1 × USB-C 3.2 Gen2 3 × USB-A 3.2 Gen2 HDMI 2.1 (8K @ 60Hz / 4K @ 120Hz) RJ45 2.5G Ethernet UHS-III SD card reader 3.5 mm audio combo jack |
| Wireless | Wi-Fi 7 & Bluetooth 5.4 |
| Webcam | FHD IR camera (Windows Hello) |
| Battery | 99.9 Wh lithium-polymer |
| Power Adapter | 350 W slim AC adapter |
| Dimensions | 410 × 298 × 23 – 31 mm |
| Weight | ≈ 3.6 kg (7.9 lbs) |
| Chassis | Aluminium alloy body Refined Titan finish with Mystic Light RGB |
Warranty & Support
✅ Brand New & Sealed | 🛡️ Warranty Included | 📦 Secure Packaging | 🚚 Tracked & Insured Shipping
In case of any issue, contact Gozmax support with your order number and proof of the problem (photos or video). Our team will assist with troubleshooting and arrange repair or replacement according to the product’s warranty coverage. Warranty terms may vary by brand, model, and region. Please keep the original packaging and invoice.
The Ultimate Desktop Replacement
With RTX™ 5090 graphics, an 18" Mini-LED UHD+ display, mechanical keyboard, and Titan-class cooling, the MSI Titan 18 HX is built for users who accept nothing but the absolute best.
Why This Laptop?
- RTX™ 5090 with 24GB GDDR7 for the most demanding gaming and AI workloads.
- 18" UHD+ Mini-LED HDR1000 display for cinema-grade visuals.
- True Titan-class build with mechanical keyboard and quad-fan vapor-chamber cooling.
Shipping & Return
Shipping & Delivery Policy
At Gozmax, we are committed to providing fast, reliable, and transparent delivery for all orders. This Shipping Policy explains how orders are processed, dispatched, tracked, and delivered from our UAE warehouse to customers in the Gulf region and worldwide.
UAE Warehouse Fast Dispatch Live Tracking Trusted Couriers
1) Order Processing & Shipping Origin
All orders on Gozmax are shipped directly from our primary warehouse located in Dubai:
Warehouse Address 24B Street, Al Qouz Industrial Fourth,
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Processing Time Typical processing: 1–3 business days
During promotions: 2–5 business days
During promotions: 2–5 business days
Processing time includes order verification, quality check, packing, and preparing the shipment label with the courier system.
2) Our Shipping Partners
To ensure safe and fast delivery, we ship exclusively with premium logistics companies:
- DHL – Express international delivery
- ARAMEX – Regional Gulf delivery
- FedEx – Global shipping & special cargo
The courier used for your order depends on availability, destination, weight, and service type.
3) Estimated Delivery Times
Delivery time depends on your country and the shipping method selected at checkout. Below is the general estimate for each region:
United Arab Emirates Express Shipping: 1–3 business days
Standard Shipping: 3–7 business days
Free Shipping for eligible orders.
Standard Shipping: 3–7 business days
Free Shipping for eligible orders.
Saudi Arabia Express Shipping: 1–3 business days
Standard Shipping: 3–7 business days
Free Shipping on orders above AED 1,000.
Standard Shipping: 3–7 business days
Free Shipping on orders above AED 1,000.
Qatar Express Shipping: 2–5 business days
Standard Shipping: 5–10 business days
Standard Shipping: 5–10 business days
International Shipping Varies by country (typically 3–12 business days)
Customs clearance may affect the delivery timeline.
Customs clearance may affect the delivery timeline.
Note: Delivery estimates may be affected by customs inspections, weather conditions, or high-volume periods.
4) Shipment Tracking
Every order shipped from Gozmax includes a tracking number provided by the courier. Tracking details are sent automatically by email or visible inside your customer account.
- Tracking becomes active within 12–48 hours after dispatch
- You can follow the shipment journey in real-time on the courier’s website
- Status updates may vary depending on the carrier scanning events
If tracking does not update for 48–72 hours, contact us anytime for assistance.
5) Shipping Fees
Shipping fees are calculated automatically at checkout based on the destination, weight, and selected service level.
- Free Shipping is available for qualifying orders (displayed at checkout).
- Oversized or heavy items may include additional handling fees.
- If a courier rate error occurs, we may contact you to confirm the adjusted price.
6) Customs, Import Taxes & Regulations
For international shipments outside the UAE, customers are responsible for any customs duties, import taxes, or clearance fees required by their local authorities (unless stated otherwise during checkout).
- We provide all necessary shipping documentation
- Customs processing may cause delivery delays
- Some countries may require ID verification for clearance
7) Failed Delivery & Address Issues
To ensure smooth delivery, customers must enter a complete and accurate shipping address, including a valid phone number.
- Wrong or incomplete address: may result in delays or return-to-sender
- Customer unavailable: courier may attempt multiple delivery attempts
- Returned shipments: may require reshipping fees
8) Damaged, Lost, or Missing Parcels
If you receive a damaged package or if items are missing, please notify us within 48 hours so we can open an investigation with the courier.
- Provide photos of the box, shipping label, and product
- We will file a courier claim if necessary
- Depending on the outcome, we may offer replacement, compensation, or store credit
9) Contact Us
For any shipping questions, we are available 24/7:
- Email: support@gozmax.com
- Email: hello@gozmax.com
- Live Chat: Available on the Gozmax website
Warranty
Gozmax Warranty Policy
At Gozmax, we stand behind the quality of the products we sell. This Warranty Policy explains what is covered, how long coverage lasts, and how to request warranty service.
12-Month Warranty Genuine Products Manufacturer-Backed Clear Claims Process
1) Warranty Coverage
All eligible products sold by Gozmax come with a standard 12-month warranty covering manufacturing defects and hardware malfunctions under normal use.
- Coverage begins from the date of delivery
- Applies only to brand new, authentic products
- Warranty terms may vary by manufacturer
2) What Is Covered
The warranty generally covers:
Manufacturing Defects
Faults caused by errors in production or assembly.
Hardware Failure
Component failure occurring during normal, intended use.
Functional Issues
Product not functioning as specified by the manufacturer.
Verified Defects
Issues confirmed through testing or manufacturer inspection.
3) What Is Not Covered
The warranty does not cover:
- Physical damage, liquid damage, or burn marks
- Misuse, abuse, negligence, or improper installation
- Unauthorized modifications or repairs
- Normal wear and cosmetic damage
- Software issues or incompatibility not related to hardware defects
4) How to File a Warranty Claim
If you experience a warranty-related issue, please contact our support team with the following information:
- Order number or proof of purchase
- Product name and serial number (if applicable)
- Clear description of the issue
- Photos or videos showing the problem
Our team may request additional testing or documentation before approving the claim.
5) Warranty Resolution
Once a warranty claim is approved, Gozmax will provide one of the following solutions, depending on product availability and manufacturer guidelines:
- Repair of the product
- Replacement with the same or equivalent item
- Refund (in cases where repair or replacement is not possible)
6) Warranty Shipping & Handling
Warranty shipping arrangements depend on the nature of the claim and manufacturer requirements.
- Customers may be responsible for shipping items to service centers
- Replacement or repaired items are shipped after claim resolution
- Tracking information is provided when applicable
7) Warranty Support
For warranty assistance, contact us anytime:
- Email: support@gozmax.com
- Email: hello@gozmax.com
- Live Chat: Available 24/7 on the Gozmax website
This Warranty Policy may be updated to reflect manufacturer changes or legal requirements.
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